Supplementary Material for: The Role of Digital Navigators in Promoting Clinical Care and Technology Integration into Practice

As the role of technology expands in healthcare, so does the need to support its implementation and integration into the clinic. The concept of a new team member, the digital navigator, able to assume this role is introduced as a solution. With a digital navigator, any clinic today can take advantage of digital health and smartphone tools to augment and expand existing telehealth and face to face care. The role of a digital navigator is suitable as an entry level healthcare role, additional training for an experienced clinician, and well suited to peer specialists. To facilitate the training of digital navigators, we draw upon our experience in creating the role and across health education to introduce a 10-h curriculum designed to train digital navigators across 5 domains: (1) core smartphone skills, (2) basic technology troubleshooting, (3) app evaluation, (4) clinical terminology and data, and (5) engagement techniques. This paper outlines the curricular content, skills, and modules for this training and features a rich online supplementary Appendix with step by step instructions and resources.

随着技术在医疗健康领域的作用日益凸显，对其在临床场景中的落地与整合提供支持的需求也与日俱增。本文提出了全新的团队岗位——数字导航员（digital navigator），作为解决上述需求的方案，该岗位可承担支持技术落地的相关职责。借助数字导航员，当前各类诊所均可利用数字健康与智能手机工具，强化并拓展现有的远程医疗与线下诊疗服务。数字导航员岗位适配多元场景：既可作为医疗健康领域的入门级职位，也可作为资深临床医师的进阶培训方向，同时同样适用于专科同行的能力提升需求。为推进数字导航员的培训工作，我们结合该岗位的创设经验与跨健康教育领域的实践积累，推出了一套时长10小时的培训课程，该课程围绕五大领域开展数字导航员培训：(1) 核心智能手机操作技能；(2) 基础技术故障排查；(3) 应用程序评估；(4) 临床术语与数据知识；(5) 患者参与技巧。本文详述了该培训课程的内容、技能要求与模块架构，并附带内容丰富的在线附录，其中包含分步操作指南与配套学习资源。