Information use model for the strategic decision making in information organizations

Abstract We present a model for the use of information in the making of strategic decisions in Cuban organizations of information. Its conception begins with the recognition of the characteristics of decision-making in the organizational context, emphasizing the level of strategic decision. This characterization deepens in the particularities of strategic decisions and the advantages and organizational capacities that it generates, as well as the different intrinsic components of the process: problem-situation, individual, information and contextual elements. The study applies the Phenomenography as a research method, giving the possibility to examine the components and the relations that intervene in the strategic level decision process. The model’s proposition is sustained by three pillars, an informational dimension, a behavior dimension behind the information use and a contextual dimension. Each of these dimensions respond to the process particular components and this relation contributes to establish a proposition that recognizes the information, informational processes and information systems, as well as the specificities of the use of information derived from the decision-makers’ behavior, and the diverse management processes that impact on and guarantee the creation of better and greater organizational capacities to carry out the strategic decision processes.

摘要 本研究提出一款面向古巴信息型组织开展战略决策时的信息应用模型。本模型的构建起点为对组织情境下决策特征的认知，重点锚定战略决策层级。研究进一步深化剖析了战略决策的特殊性、战略决策所催生的优势与组织能力，以及该流程的各类内在构成要素：问题情境、决策个体、信息与情境要素。本研究采用现象图析学（Phenomenography）作为研究方法，得以系统考察介入战略决策流程的各类构成要素与相互关系。本模型的核心主张依托三大支柱搭建：信息维度、信息使用背后的行为维度，以及情境维度。三大维度分别对应战略决策流程的特定构成要素，该关联体系共同支撑起如下核心命题：认可信息、信息流程与信息系统（Information Systems）的核心价值，同时考量由决策者行为衍生出的信息使用特殊性，以及各类可影响并保障构建更优质、更强大组织能力的管理流程，从而助力高效推进战略决策流程。