Data set - Journal Submission.xlsx

Attached excel has the primary data collected through a questionnaire which is used for the research done to assess the influence of the LSQ variables of timeliness, availability, condition, information quality, and order accuracy on customer satisfaction in Buy Online Pickup in Store & Buy in Store Ship Direct omni channel purchasing situations.

所附Excel文件包含通过问卷采集的原始数据，该数据用于一项研究，旨在评估LSQ变量（及时性、可得性、状况、信息质量及订单准确率）对「线上下单门店自提」与「到店购买直邮发货」两类全渠道购物场景下顾客满意度的影响。