Flash Eurobarometer 136 (The E-Commerce)

Attitudes of companies towards e-commerce.<br>Topics: internet connection of the company; kind of internet connection; company website; possibility to make orders via the company’s website; sales through electronic market places; percentage of the total sales coming from internet sales; purchase of supplies via the internet; purchase of supplies via electronic market places; percentage of total supplies currently purchased on the internet; experienced problems with regard to electronic sales and purchases in the last six months: viruses, illegal access, denial of service, defacement of web server, ID theft, occupation of domain name; measures taken to protect company against security problems: firewall, virus scanner, intrusion detection, SSL server site; measures taken to protect customers: data protection guarantee, trust mark programme, access to a mechanism for conflict resolution, technologies to ensure confidentiality of customer data.

Demography: position of respondent at the company; information about the company: number of employees in the own country, company sector; turnover of the company in the own country in the last year.

Additionally coded was: country; questionnaire number; date of interview; time of the beginning of the interview; duration of the interview; SIC-Code; NACE-Code; weighting factor.

企业对电子商务的态度。<br>主题：企业的互联网连接情况；互联网连接类型；企业官网；通过企业官网完成订单的可行性；通过电子市场平台实现的销售；互联网销售额占总销售额的百分比；通过互联网进行的物资采购；通过电子市场平台进行的物资采购；当前通过互联网采购的物资占总采购量的百分比；过去六个月在电子销售与采购中遭遇的问题：病毒（viruses）、非法访问（illegal access）、拒绝服务（denial of service）、Web服务器篡改（defacement of web server）、身份盗窃（ID theft）、域名侵占（occupation of domain name）；企业为抵御安全威胁所采取的措施：防火墙（firewall）、病毒扫描器（virus scanner）、入侵检测（intrusion detection）、SSL服务器站点（SSL server site）；为保护客户所采取的措施：数据保护承诺、信任标识计划、冲突解决机制的使用权限、保障客户数据机密性的技术手段。<br>人口统计学信息：受访者在企业中的职位；企业相关信息：本国员工规模、所属行业；企业上一年度在本国的营业额。<br>额外编码信息：国家/地区；问卷编号；访谈日期；访谈开始时间；访谈时长；SIC代码（SIC-Code）；NACE代码（NACE-Code）；权重因子（weighting factor）