Information technology management system: an analysis on computational model failures for fleet management

This article proposes an information technology model to evaluate fleet management failure. Qualitative research done by a case study within an Interstate Transport company in a São Paulo State proposed to establish a relationship between computer tools and valid trustworthy information needs, and within an acceptable timeframe, for decision making, reliability, availability and system management. Additionally, the study aimed to provide relevant and precise information, in order to minimize and mitigate failure actions that may occur, compromising all operational organization base functioning.

本文提出了一种用于评估车队管理失效情况的信息技术模型。本研究以圣保罗州某州际运输企业为案例开展质性研究，旨在确立计算机工具与可信有效信息需求之间的关联，以在可接受的时限内支撑决策制定、系统可靠性、可用性及管理工作。此外，本研究旨在提供精准且贴合需求的信息，以尽可能减少并缓解可能发生的失效行为，避免其对整个运营组织的基础运转造成损害。