EDUCATIVE SOCIAL SKILLS OF UNIVERSITY TEACHERS: PROPOSAL OF A CONCEPTUAL FRAMEWORK

ABSTRACT The quality of teacher-student relationship, as regards higher education, is important due to its impact on the process of learning and adaptation to higher education, to the changes in the profile of college students and the paradigm of teaching performance, and to the social responsibility of the university. From the literature on factors that interfere in the teacher-student relationship in higher education, from the theoretical-practical field of social skills and from the empirical data on the social behaviors presented by university professors in the interaction with their students, this study presents a conceptual framework about the performance of the teacher in interaction with his students concerning higher education. The proposed structure involves (a) relevant variables in the context in which performance occurs, (b) possible behavioral patterns presented by the teacher in interaction with students and (c) the consequences that each of these patterns can have on the student’s learning and about the relationship itself.

摘要 就高等教育领域而言，师生关系质量至关重要，因其对学生的学习与高校适应进程、大学生群体画像的变迁、教学绩效范式，以及大学的社会责任均产生显著影响。本研究基于高等教育领域中影响师生关系的相关文献、社会技能的理论与实践研究，以及大学教师与学生互动时所展现的社会行为实证数据，构建了高等教育场景下教师与学生互动行为表现的概念框架。该框架包含三部分内容：(a) 行为表现发生场景中的相关变量；(b) 教师与学生互动时可能呈现的行为模式；(c) 各类行为模式对学生学习及师生关系本身可能造成的影响。