Association between mass collaboration and knowledge management: a case of Jordan companies

Purpose – The key purpose of this research paper was to identify the association between mass collaboration and knowledge management in the context of Jordanian companies. Apart from that, this study also aims to examine the moderating effect of trust and leadership on the association between mass collaboration and knowledge management. Design/methodology/approach – In this study, the researcher has followed the primary quantitative method. For data collection, the researcher has conducted a survey questionnaire, whereas the sample was based on 323 participants from the manufacturing sector of Jordan specifically for data analysis; the technique of structural equation modeling was implemented. Findings – All the independent variables, including organizational structure, adopted technologies in mass collaboration and collaborative learning techniques, have a significant impact on knowledge management and leadership. Moreover, leadership was also found to be significantly moderating the association between adopted technologies in mass collaboration and knowledge management. Similarly, trust also significantly moderates the association of organizational structure and adopted technologies in mass collaboration significantly with knowledge management. Research limitations/implications – All study respondents were from Jordan, which might limit the generalizability of the findings. The researchers also invited for more researchers in the incorporation of the time sequence in the proposed causal relations and in the organization level through which mass collaboration and knowledge management. Originality/value – This study promises to make a valuable contribution to the existing literature, as there was a lack of evidence in the previous studies regarding the impact of mass collaboration on knowledge management within the context of Jordan

研究目的——本研究的核心目标在于厘清约旦企业语境下大规模协作（mass collaboration）与知识管理（knowledge management）之间的关联。此外，本研究亦旨在探讨信任与领导行为对大规模协作与知识管理间关联的调节效应。
研究设计与方法——本研究采用定量研究方法。数据收集环节通过问卷调查完成，研究样本特指约旦制造业的323名参与者；数据分析阶段则采用结构方程模型（structural equation modeling）技术。
研究结果——所有自变量，涵盖组织结构、大规模协作场景下所采用的技术以及协作学习技术，均对知识管理与领导行为产生显著影响。此外，研究证实领导行为可显著调节大规模协作场景下所采用的技术与知识管理之间的关联。同理，信任亦能显著调节组织结构、大规模协作场景下所采用的技术与知识管理之间的关联。
研究局限与启示——本研究所有受访者均来自约旦，这可能限制了研究结论的外推性。此外，本研究亦呼吁后续研究者可在拟议的因果关系中纳入时间序列维度，并从组织层面深入探讨大规模协作与知识管理的相关议题。
研究原创性与价值——过往研究中鲜有针对约旦语境下大规模协作对知识管理的影响展开的实证证据，因此本研究可为现有相关文献提供极具价值的学术补充。