The nature and extent of violence against bus drivers

International transport literature indicates that violence and threats to bus drivers is a major problem, albeit underreported. While there is no Australian research on this topic there has been considerable media attention to violence against bus drivers that highlights their complex and challenging work environment. Funded by the federal government initiative Researchers in Business (Enterprise Connect) and local industry stakeholders, this study aims to gather for the first time data about the patterns of incivility and violence against urban bus drivers in Australia and inform crime reduction techniques and crime prevention strategies. Several data sets will be generated: qualitative data from focus gropes with bus drivers; qualitative data from interviews with industry spokespersons; survey responses from bus drivers re victimization; observational data of aggression on buses.

国际交通领域相关文献表明，针对公交驾驶员的暴力行为与威胁是一个虽未被充分上报却极为突出的问题。尽管目前澳大利亚尚无针对该议题的专项研究，但大量媒体对公交驾驶员遭遇暴力事件的报道，凸显了其工作环境的复杂性与挑战性。本研究由澳大利亚联邦政府「企业研究者（Researchers in Business, Enterprise Connect）」倡议与本地行业利益相关方联合资助，旨在首次收集澳大利亚城市公交驾驶员遭遇不文明行为与暴力侵害的相关数据，并为犯罪防控技术与预防策略的制定提供参考依据。本次研究将生成多类数据集：包括与公交驾驶员开展焦点小组访谈获取的定性数据、对行业发言人进行访谈获取的定性数据、公交驾驶员针对自身受害经历的调查问卷反馈数据，以及公交车内攻击行为的观测数据。