LUCAT design process data sets

The Loughborough User Centred Assistive Technology design process, LUCAT, had been used in the training of Industrial designers and Design ergonomists, Ergonomists and Engineers since 2000. An estimated 518 students were taught the process over a twenty-year period. Graduates were contacted via a professional networking website to take part in a survey with four being interviewed. The purpose of the survey was to find out if: 1) Did they still use any parts of the process; and 2) Where they had applied them. The respondents ranged from recent graduates to senior managers in research and development within major companies. From the 105 respondents 23% stated they used parts of the LUCAT process every working day, a further 25% once a week and 27% once a month. The elements of the process used were predominantly semi-structured interviews, concept generation, codesign, design presentation and feedback. The respondents highlighted the benefits of using the process as effectively gaining insights from users, time efficient, saving money, developing relationship with end users and making a difference to the lives of people with disability. The use of the process was shown to be useful beyond AT product design into most areas of design activity.

拉夫堡用户中心辅助技术设计流程（Loughborough User Centred Assistive Technology Design Process，简称LUCAT）自2000年起，便被应用于工业设计师、设计人机工程学家、人机工程学家与工程师的培训工作。在长达二十年的周期内，累计有约518名学生接受了该流程的相关培训。研究者通过专业社交网络平台联系了往届毕业生，邀请其参与一项调研，并对其中4人进行了访谈。本次调研旨在探明两个核心问题：其一，受访者是否仍在使用该流程的相关环节；其二，他们将这些环节应用于哪些场景。受访者覆盖范围广泛，涵盖从应届毕业生到大型企业研发部门高级管理人员等不同职业阶段与层级的人群。在105名受访者中，23%表示其每日都会使用LUCAT流程的部分环节，另有25%每周使用一次，27%每月使用一次。受访者主要使用的流程环节包括半结构化访谈、概念生成、协同设计、设计展示与反馈环节。受访者指出，使用该流程的核心优势在于：能够高效获取用户洞察、提升时间利用效率、节约研发成本、深化与终端用户的合作关系，以及切实改善残障人士的生活状况。调研结果表明，该流程的应用价值已远超辅助技术（Assistive Technology）产品设计范畴，可适用于绝大多数设计活动领域。