311 Homeless April 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

本311系统中共收录超400类服务诉求，此类诉求均关乎市民、社区及街区的生活品质。热门服务诉求涵盖（但不限于）动物管理类诉求、杂草丛生问题、废弃机动车问题，以及诸多其他涉及法规合规的相关事项。涉及道路与出行保障的诉求同样十分常见，例如路面坑槽修补类诉求。此外，311系统还接收针对环境问题的诉求，例如节水相关请求及空气质量投诉。

本数据集涵盖2018年10月1日至今的全部服务诉求记录。