The impact of CEO characteristics on organizational culture and on the silo effect

Abstract Purpose: The purpose of the study is to understand the impact of psychological and observable CEO characteristics on organizational culture and silos. Design/methodology/approach: A questionnaire was built using information collected during the literature review stage and emailed to the firm decision-makers. Using survey data from 185 small-to-medium-sized firms from two sectors: accommodation and food, beverage, and tobacco: a structural equation model was applied to determine if the theoretical model could be confirmed or not, and the partial least squares technique was used to check if certain relationships exist. Findings: General support was found for a theoretical model in which CEO personality traits, particularly conscientiousness, openness to experience, and extraversion, influence both organizational culture and silos, and observable variables such as age and management tenure influence the ability of the firm to develop internal coordination competences, thus inhibiting the appearance of silos. Originality/value: The main contribution to the knowledge lies in the combination of different theoretical frameworks and the empirical approach used to test the importance of CEO characteristics in organizations and in their ability to develop cooperation networks.

摘要
研究目的：本研究旨在探究心理层面与可观测的CEO特征对组织文化及组织竖井的影响。
研究设计与方法：本研究依托文献调研阶段收集的信息设计问卷，并通过电子邮件发送给企业决策者。研究采集了来自住宿餐饮、饮料及烟草两个行业领域的185家中小企业的调研数据，运用结构方程模型验证理论模型是否成立，并采用偏最小二乘方法检验特定变量间的关系是否存在。
研究结果：本研究为该理论模型提供了一般性实证支持：CEO人格特质（尤其是尽责性、经验开放性与外倾性）会同时对组织文化与组织竖井产生影响；而年龄、管理任期等可观测变量则能够提升企业构建内部协调能力的水平，进而抑制组织竖井的形成。
研究创新与价值：本研究的主要学术贡献在于整合了多种不同的理论框架，并通过实证方法检验了CEO特征对企业及其合作网络构建能力的重要性。