Table1_Inventory of Mental Health Services in Academia and Researchers’ Awareness of Their Availability: Mixed Method Research Protocol and Pilot Study in Switzerland.DOCX

ObjectiveTo inventory occupational health services (OHS) in European higher education institutions (HEI) and assess researchers’ awareness of these services.
MethodsThe protocol, validated in Switzerland, combined a mapping study of OHS with semi-structured interviews with researchers. Data were analyzed using MAXQDA software and triangulated with OHS inventory data.
ResultsOHS in 14 Swiss HEI typically include basic medical consultations, mental health counselling, and legal advice. Access varies by users’ status, often favoring students. Service varies across institutions, creating potential inequalities. At one Swiss HEI, twelve researchers were interviewed; stress derived primarily from time pressure and work overload. Respondents desired better communication with management and a more supportive environment. Despite the availability of four OHS at this HEI, awareness of, and confidence in these services were low, and confidentiality concerns led many to seek external support.
ConclusionInterviewees had limited awareness of available mental health related OHS, and most decided not to rely on institutional HEI services due to confidentiality related concerns. External psychological help services appear more trusted and potentially more effective.

研究目标：盘点欧洲高等教育机构（Higher Education Institutions, HEI）的职业健康服务（Occupational Health Services, OHS）现状，并评估科研人员对该类服务的知晓情况。
研究方法：本研究方案已在瑞士完成验证，将职业健康服务现状调研与对科研人员的半结构化访谈相结合。数据采用MAXQDA软件进行分析，并与职业健康服务盘点数据进行三角验证。
研究结果：瑞士14所高等教育机构的职业健康服务通常涵盖基础医疗咨询、心理健康咨询及法律咨询。服务的获取权限因用户身份而异，往往更倾向于学生群体。不同机构间的服务供给存在差异，由此可能引发服务公平性问题。在其中一所瑞士高等教育机构中，研究团队共访谈了12名科研人员，其压力主要来源于时间紧迫与工作过载。受访对象期望能与管理层实现更高效的沟通，并获得更具支持性的工作环境。尽管该机构设有四类职业健康服务，但科研人员对这些服务的知晓度与信任度均较低，且出于保密顾虑，多数人选择寻求外部支持。
研究结论：受访对象对可获取的心理健康相关职业健康服务知晓度有限，且多数科研人员因保密顾虑，不愿依赖所属高等教育机构的职业健康服务。外部心理援助服务似乎更受信任，且潜在效果更佳。