Reports of domestic violence: transcripts from 10 UK/US emergency calls

Transcripts from 10 publicly available recorded emergency calls reporting domestic violence in the US and UK, collected and transcribed by Scarlett Vaughan MSc. Transcripts use the transcription system developed by Hepburn and Bolden (2017) and Jefferson (2004).Hepburn, A., &amp; Bolden, G. B. (2017). <i>Transcribing for Social Research</i>. SAGE Publications Ltd. https://doi.org/10.4135/9781473920460Jefferson, G. (2004). <i>Glossary of transcript symbols with an introduction</i> (pp. 13–31). https://doi.org/10.1075/pbns.125.02jefArticle abstractDomestic violence (DV) is widespread with devastating consequences, and emergency calls serve as a vital link between victims and potential help. Conversation analytic studies provide key insights into the organisation of such calls, how requests for help are provided, solicited, and responded to. An emerging scholarship on calls reporting domestic violence provides systematic descriptions of how callers and call takers collaboratively adapt their talk to keep the emergency nature of the call covert from a co-present perpetrator. However, these calls focus predominantly on caller’s narratives - the production and negotiation of multiple and contesting narratives (e.g. the caller’s and the perpetrator’s) remain unexplored.We subjected a corpus of 10 emergency calls collected from publicly available sources to conversation analysis and discursive psychology. The findings document how DV events are described in initial requests for help. We focus on one unique case study of call where the perpetrator becomes fully engaged with the call taker, revealing how parties manage competing accounts of events, and the subsequent challenges for the call taker in delivering their institutional responsibilities to keep the caller safe and optimise the enforcement response by convincing the perpetrator to remain on site. This paper extends important work on how DV is reported and responded to in emergency calls and develops new understanding of how callers and call handlers manage the presence of a perpetrator, conflicting descriptions of events, and attributions of blame and responsibility, providing an interactional lens on matters that sit squarely at the core of domestic violence.

本数据集包含由斯嘉丽·沃恩（Scarlett Vaughan MSc）收集并转录的10条公开可获取的美国与英国家庭暴力（Domestic Violence, DV）报警录音转写文本。本次转写采用赫本与博尔登（2017）及杰斐逊（2004）研发的转写体系。

1. Hepburn, A., & Bolden, G. B. (2017). *Transcribing for Social Research*. SAGE Publications Ltd. https://doi.org/10.4135/9781473920460：赫本（Hepburn, A.）与博尔登（Bolden, G. B.）（2017）.《社会研究转写指南》（*Transcribing for Social Research*）. 赛吉出版有限公司（SAGE Publications Ltd.）. https://doi.org/10.4135/9781473920460
2. Jefferson, G. (2004). *Glossary of transcript symbols with an introduction* (pp. 13–31). https://doi.org/10.1075/pbns.125.02jef：杰斐逊（Jefferson, G.）（2004）.《转写符号术语表及导论》（*Glossary of transcript symbols with an introduction*）（第13-31页）. https://doi.org/10.1075/pbns.125.02jef

### 论文摘要
家庭暴力现象分布广泛且后果极具毁灭性，而紧急报警电话是连接受害者与潜在救助资源的关键纽带。会话分析（Conversation Analysis）相关研究为揭示此类报警电话的组织逻辑、求助请求的提出、主动触发与回应方式提供了核心洞见。当前针对家庭暴力报警电话的新兴研究系统描述了报案人与接警员如何协同调整话术，以在共同在场的施暴者面前隐藏报警的紧急属性。然而，此类研究多聚焦于报案人的叙事建构——对多重且相互抵触叙事（如报案人与施暴者的叙事）的生成与协商仍未得到充分探索。

本研究对从公开渠道收集的10通紧急报警电话语料库开展会话分析与话语心理学（Discursive Psychology）研究。研究结果记录了家庭暴力事件在初始求助请求中的描述方式。本文聚焦于一则特殊案例：施暴者全程主动与接警员互动，揭示了各方如何处理相互冲突的事件陈述，以及接警员在履行保障报案人安全、说服施暴者留在现场以优化执法响应的制度职责时面临的后续挑战。本研究拓展了家庭暴力报警电话报案与回应相关的重要研究成果，为理解报案人与接警员如何应对施暴者在场、事件描述冲突以及责任归因与指责分配等问题提供了互动分析视角，为直击家庭暴力核心议题的研究提供了交互层面的新认知。