KEU Pre-survey 2003

Oxford Research conducts customer impact surveys for Innovation Norway (IN) in collaboration with Social and Business Research (SNF). The surveys include companies that have received services from Innovation Norway in the years from and including 2003. For each year, a pre-survey is conducted one year after the service was given and a follow-up survey four years later.

Innovation Norway offers products and services that will contribute to developing the districts, increasing innovation in business throughout the country and profiling Norwegian business and Norway as a destination.

The purpose of the customer impact surveys is twofold. First, there is an internal purpose that involves improving and further developing Innovation Norway’s activities. Second, there is an external purpose that answers the question “what have we got for our money?”.

The survey covers the following areas:

General about the project for which support is sought
Organization and implementation of establishment
Innovation Norway’s support’s importance for strategy, competence and network
Innovation Norway’s support’s results and effects
General about Innovation Norway
Background information

Innovation Norway was established on January 1, 2004, and is a merger of former SND, Norwegian Export Council, Norwegian Tourist Board and State Guidance Office for Inventors.

牛津研究（Oxford Research）联合社会与商业研究机构（SNF）为挪威创新署（Innovation Norway，简称IN）开展客户影响调查。调查对象涵盖2003年及以后获得挪威创新署服务的企业。对于每一年接受服务的企业，会在服务提供一年后进行预调查，并在四年后开展随访调查。

挪威创新署提供各类产品与服务，旨在推动地区发展、提升全国企业创新能力，并塑造挪威企业及挪威作为目的地的形象。

客户影响调查的目的具有双重性：一是内部目的，即改进并进一步发展挪威创新署的各项活动；二是外部目的，即回应"我们的投入获得了什么回报？"这一问题。

调查涵盖以下领域：

- 所申请支持项目的基本情况
- 机构设立的组织与实施过程
- 挪威创新署支持对战略、能力及网络的重要性
- 挪威创新署支持的成果与影响
- 挪威创新署概况
- 背景信息

挪威创新署成立于2004年1月1日，由原SND、挪威出口委员会、挪威旅游局及国家发明家指导办公室合并而成。