EVALUASI USABILITY APLIKASI IDENTITAS KEPENDUDUKAN DIGITAL MENGGUNAKAN METODE KUANTITATIF.pdf

The Digital Population Identity (IKD) application was created to make it easier for people to carry their population documents digitally. This study aimed to assess the application's convenience and ease of use through a quantitative approach using the System Usability Scale (SUS). Seventy-two users participated, and the data was analyzed using the PLS-SEM method. The results showed that five usability aspects were not significantly impacted, but the model still explained 63.9% of the user experience. These findings provide important input for making the IKD application more user-friendly, efficient, and comfortable for the wider community.