Building and Safety Customer Service Request

A Customer Service Request is a request received by the Department of Building and Safety from the City's constituents to investigate a site/property for a possible violation of the City's building, electrical, mechanical and zoning regulations, which are elements of the Los Angeles Municipal Code. Any investigative action taken by a Building and Safety inspector constitutes the opening of a case. Where no Code violation is found, the case is immediately closed. If a Code violation is found, the case remains open until the site/property satisfies the requirements for Code compliance.

市民服务申请（Customer Service Request）指洛杉矶市建筑安全部（Department of Building and Safety）接收本市市民提交的诉求，用于针对某场地或物业开展调查，以排查其是否存在违反本市建筑、电气、机械及区划法规的情形，上述法规均属于《洛杉矶市法典》（Los Angeles Municipal Code）的组成部分。建筑安全检查员开展的任何调查行动均视为案件正式立案。若未发现违规情形，则案件将立即予以结案；若查实存在违反法规的情况，则案件将持续处于待办状态，直至该场地或物业完全符合法规合规要求。