Penitentiary health team: the reality of the work process

Abstract This article aims to characterize the work process of the prison health team in the state of Paraíba. This is an exploratory research, with a qualitative approach, carried out with two Prison Primary Care Teams in the state of Paraíba. Individual interviews were carried out with health professionals in order to elucidate the work process developed. The corpus consisted of 10 texts and was analyzed using the software Interface de R pour les Analyzes Multidimensionnelles de Textes et de Questionnaires (Iramuteq) and exposed through the Descending Hierarchical Classification (CHD) and the Similarity Analysis. The analysis of the corpus showed that there were 5,417 occurrences of words, spread in 1,090 forms, whose average occurrence was 5.97 words for each form. The Descending Hierarchical Classification analyzed 152 text segments, with 75% retention of the corpus, which resulted in the construction of four partitions and six classes, namely: attention to perceived needs; counseling activity; reception of PPL and family; difficulties related to the system; difficulties related to resources; and suggestion for professional training for EABP.