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<b>Digitalization and Employee Health and Wellbeing during COVID-19</b>

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DataCite Commons2024-12-17 更新2025-01-06 收录
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COVID-19 resulted organizations adopt digitalization at a greater scale than before. As a result, employees were required to adopt new working methods within a very short time frame. This has had an impact on employee health and well-being. This paper uses the 2020 data from the Australian Public Service Commission (APSC) State of the Service Employee Census (n=108,085) to identify the impact of digitalization of the workplace on employee health and well-being as well as any mediating effects of health management and leadership on these relationships. Using the ordinal as well as multi-nominal GSEM method with a mediator, this study finds that digital meeting (DM) and the digital training (DT) decreased employee’s health and well-being during the COVID-19 pandemic period, but digital clearance (DC), which is the streamlining of existing work processes, increased employee’s health and wellbeing. Furthermore, health management and leadership showed partial or full mediation role on their relationships. One of policy implications is that an employee-first approach will help leadership to deliver the best possible outcomes for the organization without negatively affecting employee health and wellbeing

新冠疫情(COVID-19)促使各组织机构以远超以往的规模推进数字化转型。在此背景下,员工需在极短时限内适配全新的工作模式,这一转变对员工的健康与福祉产生了显著影响。本研究采用澳大利亚公共服务委员会(Australian Public Service Commission, APSC)《雇员服务状况普查》(State of the Service Employee Census)2020年的调研数据(样本量n=108085),旨在分析工作场所数字化对员工健康与福祉的影响,以及健康管理与领导力在上述关联中发挥的中介效应。本研究采用带中介变量的有序及多分类广义结构方程模型(GSEM)开展分析,结果显示:在新冠疫情期间,数字会议(Digital Meeting, DM)与数字培训(Digital Training, DT)会损害员工的健康与福祉;而旨在精简现有工作流程的数字审批(Digital Clearance, DC)则能提升员工的健康与福祉。此外,健康管理与领导力在上述关联中均表现出部分或完全中介作用。本研究的一项政策启示在于:采用员工优先的管理理念,可帮助管理层在为组织机构实现最优绩效的同时,不会对员工的健康与福祉造成负面影响。

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figshare
创建时间:
2024-12-17
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