Implementation of knowledge management : a comparative study of the secretariat of the house of representatives and the senate of the Thai parliament

The problem addressed in this study is that little action is taken to create thevalue of Knowledge Management (KM) implementation for the Thai Parliament.There is a need to increase the understanding of KM in terms of the characteristics,processes, outcomes, and critical success factors (CSFs) in order to integrate aframework to study KM. The purpose of this study was to investigate the KMelements, in terms of characteristics, processes, outcomes, and the CSFs at the ThaiParliament. The research questions were: 1) How do KM characteristics affect theKM implementation at the Thai Parliament?

本研究旨在解决的核心问题为：目前针对泰国议会的知识管理（Knowledge Management, KM）落地实践，尚未有足够举措能够充分挖掘其应用价值。现有研究亟需加深对知识管理的认知，具体涵盖其特征、流程、产出及关键成功因素（Critical Success Factors, CSFs），以便搭建一套用于研究知识管理的分析框架。本研究旨在探究泰国议会语境下的知识管理要素，具体包括知识管理的特征、流程、产出与关键成功因素。本研究的研究问题如下：1）知识管理的特征对泰国议会的知识管理落地实践存在何种影响？