Knowledge Management Patterns Model for a Flight Test Environment

ABSTRACT This paper investigates how Knowledge Management patterns in a Brazilian Air Force flight test environment can be simulated using a System Dynamics approach. The research has been conducted initially by a literature review on the main Knowledge Management and System Dynamics theories. Data for this research has been collected in a previous study consisted of documental research regarding the flight test environment Knowledge Management and a questionnaire-based survey which identified both a low Knowledge Management maturity level and the flight test core competence as the capability of performing flight test campaigns. The issued problem was the tradeoff between actions focused on performing flight test campaigns versus Knowledge Management to transfer the core competence inside organization in order to keep it in a high level. A system dynamics quantitative model has been developed as a result of this research. Fluxes and stokes were identified within the model and the relation between them emerged by identifying systemic feedback loops that may compromise the Knowledge Management and the core competence transferring. These features enable a holistic visualization and better understanding of the problem as well as the possibilities of identifying ways of improvement.

摘要
本文旨在探究如何运用系统动力学（System Dynamics）方法，对巴西空军飞行试验环境中的知识管理（Knowledge Management）模式开展仿真模拟。本研究首先通过对知识管理与系统动力学核心理论开展文献综述，完成了前期研究工作。本研究的数据源自一项前期研究，该研究包含针对飞行试验环境知识管理的文献调研与一项基于问卷的调查；调查结果显示，当前知识管理成熟度水平偏低，且飞行试验核心能力被界定为开展飞行试验任务的能力。本次研究聚焦的核心矛盾为：聚焦飞行试验任务的行动，与旨在组织内部传递核心能力的知识管理工作之间存在权衡，需以此维持核心能力处于较高水平。本研究最终构建了一套系统动力学定量模型。本模型中识别出了存量（Stock）与流量（Flow）要素，并通过挖掘可能对知识管理及核心能力传递造成负面影响的系统性反馈回路，明确了要素间的关联关系。这些特性可实现对该问题的整体可视化呈现与更深入的理解，同时也为识别优化路径提供了可能。