Customer Services contact enquiries

**DUE TO TECHNICAL PROBLEMS THIS DATA IS CURRENTLY UNAVAILABLE**
Information showing customer contact to our Contact Centre and One Stop Centres by month.

Dataset Guidance
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* F2F = Face-to-face (One Stop Centre)
* CC = Contact centre (Call centre/telephone)

Please note
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* Leeds City Council has recently changed systems to record this information.  As such, there are current difficulties in producing this report as has previously been the case.  We're working hard to rectify the problem and hope to begin publishing the monthly report as soon as possible and to fill in the gaps back to October 2017.

**因技术故障，本数据集目前暂不可获取**
本数据集涵盖按月份统计的市民联系本中心联络中心（Contact Centre）与一站式服务中心（One Stop Centres）的相关数据。

数据集说明
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* F2F = 面对面服务（One Stop Centre，即一站式服务中心）
* CC = 联络中心（Contact Centre，即电话呼叫中心/电话渠道）

重要提示
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利兹市议会近期更新了本类信息的记录系统，因此当前在生成该报告时遭遇了与此前类似的困难。我方正全力修复该问题，希望能够尽快恢复月度报告的发布，并补全2017年10月以来的缺失数据。