Responsiveness to inpatients’ personal needs (NHSOF 4.2)

Patient experience measured by scoring the results of a selection of questions from the National Inpatient Survey focussing on the responsiveness to personal needs. Purpose Consultation feedback indicated that personalisation and service responsiveness are important issues for inpatients. This indicator aims to capture inpatients’ experience of this. Current version updated: Aug-17 Next version due: Aug-18本数据集通过对选自《全国住院患者调查（National Inpatient Survey）》中聚焦个人需求响应度的遴选问题的评分结果，衡量住院患者的就医体验。 目的 调研反馈显示，个性化服务与服务响应度是住院患者关切的重要议题。本指标旨在捕捉住院患者在这两方面的体验感受。 当前版本更新时间：2017年8月 下一版本预计发布时间：2018年8月