Service requests received by Public Works

REQUESTID = The service request number. This should be shown as an integer without decimals. 5-digit REQUESTIDs were imported from the Recycling Hotline’s prior tracking system when they switched to the same system as the rest of Public Works in August 2012. All others are 6 digits. DATETIMEINIT = The Date/Time that the request was initiated. DESCRIPTION = Type of issue. Most of these are self-explanatory. Notes: “test template” and “This is a test subject. Ignore this ticket.” were for testing/training purposes only. Descriptions starting with “Business” “City Services” “CityBldg” (no space) “Events” “Misc” are/were used by the Recycling Hotline “TE” means “Traffic Engineering” REQCATEGORY = Request Category REQADDRESS = Request Address An address of ZZ indicates that the address was not recorded, usually this is for general inquiries to the Recycling Hotline. STATUS = The status as of 1/30/13. Pending: Request received for review OPEN: Request assigned to work unit WOCREATE: Work Order created for work to be done (not all work units use this status, so Open service requests may also have work orders created for work to be done) CLOSED: Request is resolved REFERRED: Public Works received the request and forwarded it to another entity (see REFERREDTO) UNFUNDED: Request is for an service that Public Works is not funded to provide CANCEL: Request was canceled, generally because it was created erroneously, it was used for testing/training, or it is a request that was received that duplicated an existing unresolved request DATETIMECLOSED = The Date/Time that the request was closed SRX, SRY= Coordinates of the issue. Note that this is in NAD_1983_StatePlane_California_III_FIPS_0403_Feet, not latitude/longitude. REFERREDTO = If the status is Referred, this shows who it was referred to.

REQUESTID = 服务请求编号（REQUESTID），需以无小数的整数形式呈现。2012年8月，回收热线（Recycling Hotline）切换至与公共工程部（Public Works）统一的系统时，从原跟踪系统导入的请求编号均为5位；其余请求编号均为6位。
DATETIMEINIT = 服务请求的发起日期与时间。
DESCRIPTION = 问题类型，多数条目含义直观清晰。备注："test template"与"This is a test subject. Ignore this ticket."仅用于测试与培训场景。以"Business""City Services""CityBldg（无空格）""Events""Misc"开头的描述为回收热线专用；"TE"代表"交通工程（Traffic Engineering）"。
REQCATEGORY = 请求类别。
REQADDRESS = 请求关联地址。若地址为"ZZ"，则表示未记录地址，此类工单通常为回收热线的通用咨询类请求。
STATUS = 截至2013年1月30日的工单状态，各状态含义如下：
- 待审核（Pending）：已接收请求，等待审核
- 已分派（OPEN）：请求已分派至作业单元
- 已创建工作订单（WOCREATE）：已生成待执行作业的工作订单（并非所有作业单元均使用该状态，因此处于OPEN状态的服务请求也可能已创建作业订单）
- 已结案（CLOSED）：请求已解决
- 已转办（REFERRED）：公共工程部已接收请求并转至其他主体（详见REFERREDTO字段）
- 无预算保障（UNFUNDED）：请求对应的服务不在公共工程部的预算拨付范围内
- 已取消（CANCEL）：请求已取消，通常因工单为误创建、用于测试培训，或为重复提交的未解决请求
DATETIMECLOSED = 服务请求的结案日期与时间。
SRX、SRY = 问题的坐标。注意：该坐标采用NAD_1983_StatePlane_California_III_FIPS_0403_Feet坐标系，而非经纬度坐标系。
REFERREDTO = 若工单状态为"已转办"，则此字段将显示转办的接收方。