User satisfaction with complete dentures made by the public network of a city in southern Santa Catarina

OBJECTIVE: To assess user satisfaction with complete dentures made and delivered in 2010 by the public health care network of a city in the south of Santa Catarina. METHODS: This cross-sectional, observational, descriptive study used the Oral Health Impact Profile - 14 questionnaire to collect data. The questionnaire contains 14 questions on functional limitation, psychological discomfort, physical disability, psychological disability, social disability, physical pain, and disability. The survey was done in a city in the south of Santa Catarina. The participants were chosen randomly and kept anonymous. The sample consisted of 247 complete dentures made by the public health network of the city in 2010 for patients aged more than 50 years. RESULTS: Based on the social and psychological questions, the upper complete denture have a small effect on the patient's quality of life, while the lower complete denture causes stress, self-consciousness, physical pain, and mastication problems. Therefore, the most severe problems were caused by lower complete dentures. CONCLUSION: Denture follow-up protocols should be created to minimize the damages they cause to patients' health and to reduce treatment loss.

研究目的：评估圣卡塔琳娜州(Santa Catarina)南部某城市公立医疗服务网络2010年制作并交付的全口义齿(complete dentures)的用户满意度。

研究方法：本研究为横断面观察性描述性研究，采用口腔健康影响量表-14（Oral Health Impact Profile -14，OHIP-14）收集数据。该问卷包含14个条目，涵盖功能受限、心理不适、躯体活动障碍、心理活动障碍、社会活动障碍、躯体疼痛及功能缺损七大维度。本次调研在圣卡塔琳娜州南部某城市开展，研究对象采用随机抽样方式选取且全程匿名。本研究样本共纳入247副由该城市公立医疗服务网络于2010年为50岁以上患者制作的全口义齿。

研究结果：结合社会与心理维度的条目分析结果显示，上颌全口义齿对患者生活质量的影响程度较轻，而下颌全口义齿则会引发应激反应、社交拘谨、躯体疼痛及咀嚼功能障碍。由此可见，下颌全口义齿引发的不良问题最为严重。

研究结论：应建立全口义齿随访管理规范，以减轻其对患者健康造成的损害，同时降低治疗流失率。