Change management practices to support the implementation of lean production systems: a survey of the scientific literature

Abstract: The transition from mass production system to lean production system carrier significant changes in operational strategies of industrial organizations. A production model system can engender different reactions by the people involved; some of them can show resistance during the process, ranging from unreserved support to a hidden resistance (even explicit). In order to identify the main practices to support change processes, this study provides a literature review to systematize the main researches related to change management during lean manufacturing implementation. This study aims to provide a systematic literature review covering main researches related to change management and lean manufacturing implementation to identify the main factors that affect the production system change. The research was carried out between October 2016 and January 2018. In methodological terms, literature review was developed by using Scopus and ISI web of Science publications. As a result of this study, 25 papers related to lean manufacturing implementation were identified and 10 factors were consolidated. The most relevant practices of change management were also identified to support lean production system implementation.

摘要：从大规模生产体系向精益生产体系的转型，会给工业组织的运营战略带来显著变革。生产模式会引发相关人员产生差异化反应：部分人员在转型进程中会表现出抗拒态度，其立场跨度从毫无保留的支持，到隐性抗拒（甚至显性抗拒）。为明确支撑转型落地的核心实践路径，本研究开展系统文献综述，以梳理精益生产实施过程中与变革管理相关的核心研究成果。本研究旨在通过覆盖变革管理与精益生产实施相关核心研究的系统文献综述，识别影响生产体系转型的关键因素。本研究的实施周期为2016年10月至2018年1月。在方法论层面，本研究以Scopus与Web of Science（原ISI Web of Science）的文献资源为数据源完成文献综述。经本研究梳理，共筛选出25篇与精益生产实施相关的文献，并归纳出10项核心影响因素，同时明确了支撑精益生产体系落地的变革管理核心实践方法。