Replication Data for: \"Navigating Welfare Regimes in Divided Societies: Diversity and the Quality of Service Delivery in Lebanon\"

Abstract: In many developing countries, non-state actors are important sources of basic social services, including those with religious or political affiliations. Do politicized ethnoreligious divisions shape citizen choices of providers? Does the quality of care vary depending on whether patients visit ingroup or outgroup facilities? Building on studies of the “diversity deficit” and research on outgroup generosity, we focus on how the relationship between frontline service providers and citizens affects the quality of services. Among facilities run by religious organizations, citizens largely select into ingroup providers, and report distinct reasons for the rare instances of choosing outgroup versus ingroup centers. Furthermore, when visiting outgroup facilities, service quality is inferior. The data are derived from original surveys of a nationally representative sample of health centers in Lebanon, a country with politicized identity cleavages and diverse types of welfare providers.

摘要：在众多发展中国家，非国家行为体是基本社会服务的重要供给主体，其中包括带有宗教或政治属性的服务提供者。政治化的族裔宗教分歧是否会影响民众对服务提供者的选择？患者就诊于同群体还是异群体医疗机构，其接受的医疗服务质量是否存在差异？本研究立足于“多样性赤字”相关研究以及异群体慷慨行为领域的成果，聚焦于一线服务提供者与民众之间的关系如何影响服务质量。在宗教组织运营的医疗机构中，民众大多会选择同群体的提供者，且在极少数选择异群体机构的案例中，民众给出的选择理由与选择同群体机构时截然不同。此外，患者前往异群体医疗机构就诊时，所获得的服务质量更差。本研究数据来源于对黎巴嫩全国代表性医疗机构样本的原创性调查——黎巴嫩是一个存在政治化身份裂痕且福利服务提供者类型多样的国家。