Perceived Fairness and Regulatory Policy: A Behavioural Science Perspective on Government-Citizen Interactions
收藏Organisation for Economic Co-operation and Development2026-04-11 收录
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https://www.oecd.org/en/publications/perceived-fairness-and-regulatory-policy_1629d397-en.html
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A great deal of research in psychology and policy studies has demonstrated that when citizens feel fairly treated in their encounters with government agencies, they are more likely to accept and comply with regulatory rules and decisions, to feel included in society and to trust their government. This paper explains how careful design of rocedures...
