Disabled People’s Perceptions of Public Transport Service in the UK

Datasets relating to Disabled People’s Perceptions of Public Transport Service in the UK24th February 2023 - 24th February 2024This exploratory study is to better understand the United Kingdom (UK) transport service for those with disabilities through Transformative Service Research (TSR). This TSR considers Field et al. (2021) Service Research Priority 7 (SRP7 Services for disadvantaged consumers and communities) in the context of Disabled people’s perceptions and lived experiences of public transport service in the UK. Greater insight into Disabled consumer transport experiences at a local/regional level and service ecosystem mindset contributes to much needed innovation on a more diverse, inclusive transport service ecosystem revolution.Datasets 2-7, attached here, are anonymised responses to an online survey. Dataset 1 contained personal data of participants and is not provided here. The aims of the survey were:To explore insights of Disabled people's experiences of public transport in the UK.To consider positive sentiments, barriers and facilitators linked to public transport.To identify suggestions for short and long-term solutions for overcoming some of the barriers.The study results have been submitted for publication and a link will be provided here when available.

关于英国残障人士对公共交通服务认知的数 据，2023年2月24日至2024年2月24日 - 本项探究性研究旨在通过转化型服务研究（TSR）更深入地理解英国针对残障人士的交通运输服务。此 TSR 将 Field 等人（2021年）的服务研究优先级 7（SRP7：为弱势消费者和社区提供服务）置于英国残障人士对公共交通服务的认知和实际体验的背景下进行考量。对残障消费者在地方/区域层面的交通运输体验的深入洞察，以及对服务生态系统思维的重视，有助于推动对更加多元化和包容性的交通运输服务生态系统革命的迫切创新。随附的数 据集 2-7 为在线调查的匿名回应。数据集 1 包含参与者的个人信息，此处未提供。调查的目标包括：探索英国残障人士在公共交通方面的体验见解。考虑与公共交通相关的正面情绪、障碍和促进因素。识别克服某些障碍的短期和长期解决方案的建议。研究结果已提交出版，一旦有可用的链接，将在此处提供。