Top objectives in the next five years at GBS organizations worldwide 2023
收藏www.statista.com2024-11-09 更新2025-03-24 收录
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In 2023, the top objective in the next five years for GBS organizations was improving the customer experience. Second in the list was improving the employee experience, with 61 percent of respondents reporting this as a priority.
在2023年，全球业务服务（GBS）组织在接下来五年内的首要目标是提升客户体验。紧随其后的是改善员工体验，61%的受访者将其视为优先事项。
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