Bureaucratic entropies in the recruitment and selection process and its effects on public sector career management in Mozambique

Abstract This article explores the view of Mozambican public servants on bureaucratic entropies in the recruitment and selection process and its effects on career management. The investigation involved 20 participants, and semi-structured interviews were conducted. The grounded theory method was used to analyze the collected narratives. The findings obtained highlight the occurrence of four bureaucratic entropies, namely: weaknesses in human resource management, inefficiency in career management practices, patronage in recruitment, and centralized decisions. However, the views expressed by the interviewees reach a consensus on bureaucratic entropies negatively affecting career management.

摘要 本文探讨了莫桑比克公职人员对招聘与甄选流程中官僚熵（bureaucratic entropies）及其对职业生涯管理影响的认知。本研究共纳入20名受访者，开展了半结构化访谈（semi-structured interviews），并采用扎根理论（Grounded Theory）法对收集到的访谈资料进行分析。研究结果共识别出四类官僚熵现象，具体包括：人力资源管理存在短板、职业生涯管理实践效率低下、招聘环节存在任人唯亲问题，以及决策集权化。不过，所有受访者均达成共识，认为官僚熵会对职业生涯管理产生负面影响。