Process of search and retrieval of information in organizational environments: a theoretical reflection on the subjectivity of information

ABSTRACT The efficient retrieval of information relevant for organizational business still constitutes a challenge for information managers, especially if the goal is stimulate and facilitate wide access to information generated internally and externally to the organization, aiming to carry out strategic actions. From this perspective, information management has become a crucial activity for organizations, in other words, information scanning and mining that facilitate strategic decisions and actions, in order to provide organizational competitive advantages. The conditions of access and seeks for the appropriation and use of information in organizational contexts has become a complex activity due to the subjectivity of information, this characteristic requires that the manager of information to develop a keen insight regarding the informational world, so that meet the informational needs and demands effectively.摘要 针对企业业务的高效信息检索，仍是信息管理者面临的核心难题之一；尤其是当目标在于激发并拓宽组织内部与外部生成信息的获取渠道，以支撑战略行动落地时，该挑战更为凸显。基于这一视角，信息管理已成为企业的核心要务：换言之，助力战略决策与行动的信息扫描与信息挖掘工作，能够为组织构筑竞争优势。由于信息本身具有主观性，在组织场景中实现信息获取、占有与使用的相关条件已成为一项复杂工作；这一特性要求信息管理者需对信息生态具备敏锐洞察，从而有效满足各类信息需求与诉求。