Incident response times - Fire Facts

<p>This Fire Facts report sets out the key information on the response times to the 999 calls received by the London Fire Brigade.</p>
<p>It includes data and analysis on the various stages of emergency response from how long it takes people to call the fire brigade when a fire starts to how long it takes to handle the 999 call and for fire engines to arrive on scene and resolve the incident.</p>
<p>The methodology for counting fire engine response times&nbsp;changed slightly in&nbsp;2015; see annex B to the 2017 document to see the methodology; Annex B to the 2016 documents highlights the changes that were made in 2015.&nbsp;</p>

本《消防实况（Fire Facts）》报告梳理了伦敦消防局接获999紧急报警电话后的出警时长相关核心信息。
本报告涵盖应急响应各阶段的相关数据与分析，覆盖从火灾初起时民众拨打消防报警电话的耗时，到接处999报警电话、消防车抵达现场并完成事件处置的全流程时长。
2015年，消防车出警时长的统计方法略有调整；相关统计方法可参阅2017年报告的附录B；2016年报告的附录B则详述了2015年所作出的调整内容。