財政部北區國稅局首長傾聽作業要點

為展現親民、便民及愛民之服務效能，主動發掘稅務問題，解決納稅義務人納稅疑義並廣納建言，以提升稅務行政績效，建構直接與納稅義務人面對面溝通機制，特訂定本要點。

These Guidelines are hereby formulated to demonstrate the service efficacy of being close to the people, providing convenient services for the public and prioritizing public well-being, proactively identify tax-related issues, resolve tax ambiguities of taxpayers, solicit extensive suggestions, enhance tax administrative performance, and establish a direct face-to-face communication mechanism with taxpayers.