Leading e-wallet usage in Malaysia 2023, by type

According to a survey conducted in 2023 on e-wallet usage in Malaysia, 55 percent of respondents stated that they mainly used their e-wallets to pay for tolls, parking, or other transportation services. This was followed by usage in food and beverage outlets, with 51 percent of respondents stating that they used their e-wallets in these establishments. Touch ‘n Go leading the Malaysian e-wallet marketThe leading e-wallet brand among the wide array that are currently available in Malaysia is Touch ‘n Go. Nearly 90 percent of Malaysian consumers surveyed in 2023 said that they had used this particular e-wallet in the past three months. Touch ‘n Go was first introduced as a contactless payment card in 1997. The card was the first digital payment system used on toll booths and public transportation in Malaysia. In 2017, Touch ‘n Go launched its e-wallet, which users can download via an app on their smartphones. Since then, its use has expanded beyond just paying for tolls. Malaysia goes cashlessMalaysian consumers are increasingly preferring to go cashless, citing convenience as their main reason for using digital payment systems. Moreover, most stores in the country now accept various e-payment systems, making it easier for consumers to pay with only their smartphones. The value of electronic money transactions in Malaysia reached more than 100 billion Malaysian ringgit in 2023, a significant increase compared to the year before.

根据2023年在马来西亚进行的一项关于电子钱包使用情况的调查，55%的受访者表示，他们主要使用电子钱包支付过路费、停车费或其他交通服务费用。其次是在餐饮场所的使用，51%的受访者表示在这些场所使用过电子钱包。在马来西亚众多电子钱包品牌中，Touch ‘n Go 勇夺市场领先地位。2023年，近90%的马来西亚消费者表示在过去三个月内使用过这款特定的电子钱包。Touch ‘n Go 首次作为一款非接触式支付卡于1997年推出。该卡片是马来西亚首次在收费站和公共交通工具上使用的数字支付系统。2017年，Touch ‘n Go 推出了电子钱包，用户可通过智能手机上的应用程序下载。自那时起，其使用范围已不仅限于支付过路费。马来西亚迈向无现金社会。马来西亚消费者越来越倾向于无现金支付，将便捷性作为使用数字支付系统的主要原因。此外，该国的大多数商店现在接受各种电子支付方式，使得消费者仅需使用智能手机即可轻松支付。2023年，马来西亚电子货币交易额超过1000亿马来西亚林吉特，与上一年相比，实现了显著增长。