Study of users of legal information: librarian and quality criteria for information.

Abstract The information need to be in accordance with precise and reliable quality criteria, especially in legal environments. In Brazil, publication grows daily, such as norms and changes in legislation. In this sense, it is necessary to know the information sources and monitor the changes, seeking to satisfy the needs of users of legal information. From this perspective, this study aimed to analyze the satisfaction of users of legal information in meeting their informational needs by the Librarian. This is an exploratory-descriptive research, which data collection was done from the application of a structured questionnaire to law professionals. It was found that the level of specificity of legal information is a decisive factor and of paramount importance in professional practice, and that the level of reliability of the sources of legal information, recognized by the great majority of respondents, is linked to the presentation of authorship and / or authority. As to the accuracy of the information, it has been shown that it is directly linked to the consistency of the informational data. Finally, in the recognition and appreciation of the work of the librarian, the respondents consider it to be extremely important for the success of the legal advisory services.

摘要：法律信息必须符合精准可靠的质量标准，在司法场景中这一要求尤为关键。在巴西，各类法律规范与立法修订文本的发布量与日俱增。有鉴于此，明晰信息来源并跟踪相关变动，以满足法律信息用户的需求，已成必要之举。基于上述视角，本研究旨在评估法律信息用户对图书馆员（Librarian）满足其信息需求的满意程度。本研究属于探索描述性研究，数据采集环节通过向法律从业者发放结构化问卷完成。研究结果显示，法律信息的细化精准程度是专业实务中的决定性核心要素；绝大多数受访对象认可，法律信息来源的可靠程度与其是否标注作者及/或权威出处直接相关。就信息准确性而言，研究证实其与信息数据的一致性直接相关。最后，在对图书馆员工作的认可与评价层面，受访对象均认为，该工作对法律咨询服务的成功开展至关重要。