Inhabitants Survey, Part 2, 2010

The Inhabitants Survey, Part 2, 2010 was conducted by the Agency for Public Management and eGovernment (DIFI) from April to June 2010. Part 1 was carried out the summer and fall of 2009.

In Part 1, the inhabitants were asked about their views on important public services, how they like living in Norway and their municipality, and how they view democracy and the welfare state. Of the 12 659 respondents in part 1, 11 135 had concrete experience with on or more services the last 12 months and they got he questionnaires for part 2. The respondents received a maximum of five questionnaires.

The 23 services in the survey were:

- kindergarten
- public library
- family doctors
- primary and secondary school
- home care, home nursing care
- university colleges
- the Norwegian church
- the Norwegian State Educational Loan Fund
- public health centres
- the Norwegian Labour and Welfare Administration
- care homes/retirement homes
- Agency for Planning and Building Services
- the police
- skolefritidsordningen (arrangement for children to be under supervision at school after school hours)
- Inland Revenue Service
- nursing homes
- hospitals
- Norwegian Customs
- Universities
- Norwegian Public Roads Administration
- Emergency room
- Upper secondary schools

Similar studies have been conducted previously. The Inhabitants Survey has similarities with both the national municipality survey made by TNS Gallup and the Inhabitant Survey made by KS (The Norwegian Association of Local and Regional Authorities). Synovate Norway and other agencies have made surveys which can be compared with this study.