World Bank Country Survey 2012 - Mauritania

Abstract
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The World Bank is interested in gauging the views of clients and partners who are either involved in development in Mauritania or who observe activities related to social and economic development. The World Bank Country Assessment Survey is meant to give the Bank's team that works in Mauritania, more in-depth insight into how the Bank's work is perceived. This is one tool the Bank uses to assess the views of its critical stakeholders. With this understanding, the World Bank hopes to develop more effective strategies, outreach and programs that support development in Mauritania. The World Bank commissioned an independent firm to oversee the logistics of this effort in Mauritania.

The survey was designed to achieve the following objectives:
- Assist the World Bank in gaining a better understanding of how stakeholders in Mauritania perceive the Bank;
- Obtain systematic feedback from stakeholders in Mauritania regarding:
· Their views regarding the general environment in Mauritania;
· Their perceived overall value of the World Bank in Mauritania;
· Overall impressions of the World Bank as related to programs, poverty reduction, personal relationships, effectiveness, knowledge base, collaboration, and its day-to-day operation; and
· Perceptions of the World Bank's communication and outreach in Mauritania.
- Use data to help inform the Mauritania country team's strategy.

Geographic coverage
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National

Analysis unit
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Stakeholder

Universe
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Stakeholders of the World Bank in Mauritania

Kind of data
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Sample survey data [ssd]

Sampling procedure
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In December 2011-January 2012, 215 stakeholders of the World Bank in Mauritania were invited to provide their opinions on the Bank's assistance to the country by participating in a country survey. Participants in the survey were drawn from among the office of the President or Prime Minister; the office of a Parliamentarian; employees of a ministry or ministerial department; Project Implementation Units or Project Coordination Units; representatives of independent government institutions; local government officials or staff; bilateral or multilateral agencies; private sector organizations; trade unions; NGOs (including CBOs); the media; diverse ethnic and faith-based groups; political parties; academia, research institutes or think tanks; and the judiciary.

Mode of data collection
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Mail Questionnaire [mail]

Research instrument
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The Questionnaire consists of 8 Sections:

1. Background Information:
The first section asked respondents for their current position; specialization; familiarity and involvement with the Bank; and geographic location.

2. General Issues facing Mauritania:
Respondents were asked to indicate what they thought were the most important development priorities, and which areas would contribute most to poverty reduction and economic growth in Mauritania, as well as rating their perspective on the next generation in Mauritania.

3. Overall Attitudes toward the World Bank:
Respondents were asked to rate the Bank's overall effectiveness in Mauritania, the extent to which the Bank meets Mauritania's needs for financial instruments and knowledge services, and their agreement with various statements regarding the Bank's programs, poverty mission, relationships, and collaborations in Mauritania. Respondents were also asked to indicate the areas which they perceived as the Bank's top priorities, the areas on which it would be most productive for the Bank to focus its resources and research, what the Bank's level of involvement should be, what they felt were the Bank's greatest values and greatest weaknesses in its work, and with which groups the Bank should work more.

4. The Work of the World Bank:
Respondents were asked to rate their level of importance and the Bank's level of effectiveness across twenty-five areas in which the Bank was involved, such as helping to reduce poverty and bring about economic growth.

5. The Way the World Bank does Business:
Respondents were asked to rate the Bank's level of effectiveness in the way it does business, including the Bank's knowledge, personal relationships, partnerships, and poverty mission.

6. Project/Program Related Issues:
Respondents were asked to rate their level of agreement with a series of statements regarding the Bank's programs, day-to-day operations, and collaborations in Mauritania.

7. The Future of the World Bank in Mauritania:
Respondents were asked to rate how significant a role the Bank should play in Mauritania's development and to indicate what the Bank could do to make itself of greater value and to what reasons respondents attributed failed or slow reform efforts.

8. Communication and Outreach:
Respondents were asked to indicate where they get information about development issues and the Bank's development activities in Mauritania, as well as how they prefer to receive information from the Bank. Respondents were also asked to indicate their awareness of the Bank's Access to Information policy, their past experience requesting information, their access to the Internet, and their usage of the Bank's website.

Response rate
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A total of 110 stakeholders participated in the country survey (51% response rate).

世界银行致力于评估其客户及合作伙伴对毛里塔尼亚发展的看法，无论他们是否直接参与毛里塔尼亚的发展项目，还是仅关注与经济社会发展相关的活动。世界银行国家评估调查旨在为其在毛里塔尼亚工作的团队提供更深入的洞察，了解世界银行工作的感知情况。这是世界银行用来评估其关键利益相关者观点的工具之一。通过这种理解，世界银行希望建立更为有效的战略、拓展和项目，以支持毛里塔尼亚的发展。世界银行委托一家独立机构负责监督毛里塔尼亚此项工作的后勤安排。

调查旨在实现以下目标：
- 帮助世界银行更好地理解毛里塔尼亚的利益相关者如何看待该银行；
- 从毛里塔尼亚的利益相关者那里系统地收集反馈，包括：
· 对毛里塔尼亚总体环境的看法；
· 对世界银行在毛里塔尼亚的整体价值的感知；
· 对世界银行在毛里塔尼亚与项目、减贫、人际关系、效率、知识库、合作以及日常运营相关的整体印象；
· 对世界银行在毛里塔尼亚的沟通和拓展活动的看法；
- 利用数据帮助毛里塔尼亚国家团队制定战略。

地理覆盖范围：
全国

分析单位：
利益相关者

总体：
毛里塔尼亚的世界银行利益相关者

数据类型：
样本调查数据 [ssd]

抽样程序：
2011年12月至2012年1月，毛里塔尼亚的世界银行215名利益相关者被邀请通过参与国家调查来提供他们对银行援助该国意见。调查参与者来自总统或总理办公室；议会办公室；部或部门员工；项目实施单位或项目协调单位；独立政府机构代表；地方政府官员或工作人员；双边或多边机构；私营部门组织；工会；非政府组织（包括社区基层组织）；媒体；多元民族和宗教团体；政党；学术界、研究机构或智库；以及司法部门。

数据收集方式：
邮寄问卷 [mail]

研究工具：
问卷包括8个部分：
1. 背景信息：第一部分要求受访者提供他们的当前职位；专业领域；对银行的熟悉程度和参与情况；以及地理位置。
2. 毛里塔尼亚面临的总体问题：受访者被要求表明他们认为哪些是毛里塔尼亚最重要的优先发展领域，以及哪些领域将对减贫和经济增长做出最大贡献，并对其对毛里塔尼亚下一代观点进行评分。
3. 对世界银行的总体态度：受访者被要求对银行在毛里塔尼亚的整体效率进行评分，以及银行在满足毛里塔尼亚对金融工具和知识服务需求方面的程度，以及他们对银行在毛里塔尼亚的项目、贫困使命、关系和合作的各项声明的认同程度。受访者还被要求指出他们认为银行应优先考虑的领域，银行应集中资源和研究的领域，银行应参与的程度，他们认为银行在工作中的最大价值和最大弱点，以及银行应与之合作的群体。
4. 世界银行的工作：受访者被要求对银行在涉及减贫和经济增长等25个领域的参与程度及其有效性进行评分。
5. 世界银行的工作方式：受访者被要求对银行在其业务运作方面的有效性进行评分，包括银行的知识、人际关系、伙伴关系和贫困使命。
6. 项目/计划相关问题：受访者被要求对一系列关于银行在毛里塔尼亚的项目、日常运营和合作声明的认同程度进行评分。
7. 世界银行在毛里塔尼亚的未来：受访者被要求对银行在毛里塔尼亚发展中的作用进行评分，并指出银行如何才能提高自身的价值，以及受访者将失败或改革进展缓慢归因于哪些原因。
8. 沟通和拓展：受访者被要求指出他们从哪里获取关于发展问题和银行在毛里塔尼亚的发展活动的信息，以及他们希望如何从银行接收信息。受访者还被要求指出他们对银行信息公开政策的了解程度，他们过去请求信息的经验，他们访问互联网的情况，以及他们使用银行网站的情况。

响应率：
总共110名利益相关者参与了国家调查（响应率为51%）。