Post-Distribution Monitoring of Non-Food Items, 2021

More than 900,000 Rohingya refugees are living in extremely congested camps in Cox’s Bazar, Bangladesh. Since their arrival in Bangladesh, they have been dependent on humanitarian aid for their survival, including food, core-relief items, shelter and other basic services. From January to the end of August 2021, UNHCR distributed 726 Core Relief Item kits to newly arrived refugee families. Each such kit includes tarpaulins for shelter construction, a kitchen set, blanket, jerry can, bucket, sleeping mat and solar lamp. UNHCR conducts Post Distribution Monitoring (PDM) to collect refugees’ feedback on the quality, sufficiency, utilization, and effectiveness of the assistance we provide, which helps improve and adapt the services as per the refugees’ needs. For this PDM exercise, a mixed methodology incorporating both qualitative and quantitative methods was used. By qualitative method, FGD (Focus Group Discussion) disaggregated by gender and age were conducted with recipients of NFI in 16 camps. 49 groups discussions for NFI recipients took place between 03 and 20 October 2021. The PDM survey found that items distributed by UNHCR and partners, including NFI items, WASH Hygiene kits, Female Hygiene kits and LPG generally met the declared household needs and the minimum quality standards for NFIs as approved by the Bangladesh Shelter/NFI Sector in Cox's Bazar. LPG, NFI, WASH and female hygiene kit distribution has considerably improved from last year’s PDM with an average of 97% satisfied with the organisation of the distribution. 81% of respondents reported receiving enough quantity of NFI which represents 4% decrease compared to last year.