trace信息识别

TRACE信息作为网站访问类故障处理的必备条件，常以图片形式作为客户申告的附件上传。作为工单预处理人员，需要逐跳输入地址、在网管查询以定位断点，耗时耗力。为解决此痛点，电信研究院开发了网站访问工单TRACE识别功能TRACE information is a mandatory prerequisite for troubleshooting website access failures, and is often uploaded as image attachments when customers file complaints. Work order preprocessing personnel need to input addresses hop by hop and query the network management system to locate fault breakpoints, which is time-consuming and labor-intensive. To address this pain point, the Telecommunications Research Institute has developed a TRACE recognition function for website access-related work orders.

搜集汇总

背景与挑战

背景概述

该数据集名为'trace信息识别'，由中国电信海南分公司提供，旨在通过自动识别网站访问工单中的TRACE信息，简化故障处理流程，提高效率。数据集适用于信息传输、软件和信息技术服务业领域。