The role of risk perception and risk prevention in risk communication process: The case of COVID-19 pandemic in Kuala Lumpur, Malaysia

Research Design and Target PopulationThis research uses purposive sampling to filter the respondents. This study targeted Malaysian citizens who live in Kuala Lumpur and are of both genders and age groups from 18 to 60. A questionnaire was made by using a 5-point Likert scale. The online survey was conducted on the Google Form platform and distributed to Kuala Lumpur regions through Google, Facebook, and WhatsApp. Google Forms is a survey administration software that is included as part of the free, web-based Google Docs Editors suite offered by Google. The researchers in the Kuala Lumpur region spread out the offline survey. All data were collected through an online survey from October 17 to November 15, 2023.Research InstrumentThe survey is adapted from the WHO-RCCE questionnaire (Risk Communication and Community Engagement Tool) from the WHO website. The questionnaire was translated into Malay, tested, and validated by risk management and social science experts. Online questionnaires were distributed as an online survey using social media platforms such as Facebook, WhatsApp, and Twitter in two languages (Malay and English). Results from respondents who are only between 18 and 60 are accepted.