Combined utility matrix.

To tackle the global water imbalance problem, a multitude of inter-basin water transfer projects have been built worldwide in recent decades. Nevertheless, given the complexity and safety challenges associated with project operation, effective emergency decision-making is crucial for addressing unforeseen incidents. Hence, this research has developed a two-stage emergency decision-making framework to tackle the uncertainty in the development trends of emergencies in inter-basin water transfer projects. (1) The first stage mainly utilizes case-based reasoning techniques to extract historical case information and disposal plans for inter-basin water transfer projects. Subsequently, a holistic similarity model is built by employing structural similarity and local attribute similarity algorithms to identify highly similar historical cases. (2) The second stage involves the optimization and adjustment of decision-making plans based on the dynamic evolution characteristics of emergencies. It utilizes the theory of decision-makers regret psychology and combines it with practical case studies to verify the scientific rationality of the method. This enables it to achieve effective multidimensional expression and rapid matching of scenarios, satisfying the decision-making requirements of "scenario response". Finally, this study compares the results obtained from this method with those computed using the traditional TOPSIS method and fuzzy comprehensive evaluation method, further validating its feasibility and effectiveness. In practice, this method can provide effective support for decision-makers work.