Dialogue corpus for explanation request in a customer-care chatbot service
收藏IEEE2026-04-17 收录
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https://ieee-dataport.org/documents/dialogue-corpus-explanation-request-customer-care-chatbot-service
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资源简介：
The dialogue corpus is described in the paper Anticipating User Intentions in Customer Care Dialogue Systems and contains a selection of human-chatbot Italian dialogues concerning customer-care requests.In order to preserve the privacy and company data property, we removed the actual sentences and we present only the annotation described in the paper.
提供机构：
Patti, Viviana; Mazzei, Alessandro; Rapp, Amon; Anselma, Luca; Hossain, Md Murad; Mana, Dario; Longo, Lucia; Sanguinetti, Manuela; Simeoni, Rossana
