OECD Workshop on Consumer Dispute Resolution and Redress in the Global Marketplace: Background Report
收藏数据链接:
官方服务:
资源简介:
This report presents an overview of OECD member country frameworks for consumer dispute resolution and redress. Part I focuses on the different mechanisms that have been put in place to respond to the varying nature and characteristics of consumer disputes including: internal complaints handling processes; payment cardholder protections;...



