Utility Company Customer Service Response Index (CSRI): Beginning 2005
收藏data.ny.gov2024-12-02 更新2025-01-16 收录
下载链接：
https://data.ny.gov/Energy-Environment/Utility-Company-Customer-Service-Response-Index-CS/w3b5-8aqf
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资源简介：
The Customer Service Response Index tracks utility performance and identifies the current level of customer service and responsiveness delivered by each utility service provider under the Commission’s jurisdiction with respect to consumer complaints filed with the Commission.
客户服务响应指数追踪公用事业性能，并识别在委员会管辖范围内，各公用事业服务提供商针对委员会接收到的消费者投诉所提供的当前客户服务及响应水平。
提供机构：
State of New York | Open Data
