This dataset provides processed and normalized/standardized indices for the management tool group focused on 'Customer Experience Management' (CEM) and 'Customer Relationship Management' (CRM), includ

DataONE2025-05-06 更新60

Simyo

电信用户反馈分析

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Diagram with review-data of Simyo, by Reviews International.

opinionesespana.es40

Sectors needing AI-powered customer care solutions improvement in the U.S. 2024

智能客服优化

客户体验管理

Areas AI-powered customer care solutions most in need of improvement in the U.S. in 2024

Statista70

sprinklr-huggingface/CXM_Arena_German

客户体验管理

自然语言处理

CXM Arena German Benchmark Suite是一个全面的德语客户体验管理（CXM）领域的数据集，用于评估AI模型在各种业务场景下的性能。该数据集包括五个核心任务：监控联系中心代理性能的Agent Quality Adherence、处理业务文章的KB Refinement、使用自然语言查询的Articles Search and Comprehension、从会话中预测用户意图

Hugging Face2025-07-30 更新50

Bank customer satisfaction index in South Korea 2024

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