Customer service: using social media to complain about a brand U.S.& worldwide 2017
收藏www.statista.com2022-07-06 更新2025-01-15 收录
下载链接：
https://www.statista.com/statistics/808548/customers-opinion-on-using-social-media-to-complain-about-a-brand/
下载链接
链接失效反馈官方服务：
资源简介：
This survey shows the customers' opinion on if they have used social media to complain about a brand or its customer service in the U.S. and worldwide as of 2017. During the survey, 33 percent of respondents from the United States stated that they have used social media to complain about a brand or its customer service.
本调查揭示了截至2017年，消费者在美国及全球范围内使用社交媒体对品牌或其客户服务提出投诉的观点。在调查过程中，来自美国的受访者中有33%表示他们曾利用社交媒体对品牌或其客户服务进行投诉。
提供机构：
Statista
