Number of jobs created in the global call center industry by region 2016-2023

In 20223 there was a slight increase in the number of call center jobs created in several countries and regions. In the Philippines, for example, there were approximately 13,000 more call center jobs created than in 2022. India created the highest number of jobs globally within this industry, approximately 63,000 more when compared to the previous year. In 2022, the region that created the most call center jobs in the United States was in the Southeast.

在2023年，全球多个国家和地区呼叫中心岗位的数量有所上升。例如，菲律宾的呼叫中心岗位数量比2022年增加了约13,000个。印度在本行业全球范围内创造了最多的岗位，与上一年相比，增加了约63,000个。在2022年，美国东南部地区创造了最多的呼叫中心岗位。