VIERS Appeals Service

<p>Queries the Veterans Appeals Control and Locator System (VACOLS) database and retrieves electronically attached copies of Board of Veterans' Appeals decisions, remands and development memoranda; personal information on appellants and contesting parties including names, addresses, identifying numbers, phone numbers, service dates, and issues on appeal; names, addresses, and phone numbers of representatives, powers of attorney, and attorney fee agreements; information on and dates of procedural steps taken in claims; records of and copies of correspondence concerning appeals, diary entries, notations of mail received, and information requests; verbatim recordings and transcripts of hearings; tracking information as to file location and custodian; and employee productivity information.</p>