Social Media Use in Crisis and Risk Communication. Emergencies, Concerns and Awareness, 2017

RESCUES goal has been to develop knowledge-based models of crisis communication by exploring the use of social media in various cases. The research group at the Department of Journalism and Media Studies at OsloMet has collected data for RESCUE based on interviews with key communicators in Norway about the use of social media during and just after July 22, 2011, plus during the Ebola outbreak in 2014-15. We have identified strengths and weaknesses in usage patterns and assessment methods and produced data documenting views on how communicators can improve social media interaction in crisis situations.

For further information about ”Social Media Use in Crisis and Risk Communication. Emergencies, Concerns and Awareness, 2017”, please contact the principal investigator.