Investigation of verified technical failures in hearing aids for users of a public hearing health program

Purpose to analyze the technical problems in hearing aids for a user group Program Hearing Health at a university in Curitiba. Methods we analyzed the technical report of 104 implants users who attended the service for follow-up visit. Results the report pointed to defects: 21% receiver, 15% cash, 12% suspension; microphone 9%, 2% amplifier. With regard to the probable cause of the defect: 58% wear a function of time of use, 25% humidity, 23% misuse. As the value of repairs: minimum of R$ 44.00 for review and cleaning (36%) and maximum of R$ 900.00 for replacement parts (9.6%), 21% of the sample was held between the budget R$ 100, 00 and R$ 500.00, 37% of the devices were replaced. Conclusion the defects were due to handling problems among recent users, and burnout among older users.